Our commitment to our customers

Centrax are totally committed to providing the best possible level of service to our customers. Our experience has confirmed that customers value Centrax after sales and Technical support which maximise availability and the return on their investment.

With headquarters in the UK and five fully manned support centres in Spain, France, Germany, the Netherlands, Italy (Regional Support Centres) together with local staff in Ireland, Portugal and Poland, Centrax provide the fastest response times and a range of maintenance options.

To ensure we surpass our customer's expectations we continue to expand our team of specialist support personnel with local, in-country resident engineers & facilities, our dedicated team of technical specialists and our spares support team. The result is a fast response to customer needs.

In recgnition of this, Centrax has recently received an award for Service Leadership in the On-site Power market. The award, by market analysts Frost & Sullivan is presented to the Company that has demonstrated excellence in customer satisfaction and value for money.

The report stated that: “Centrax is the leader in service provision in the on-site power market because of its commitment to satisfying its customers”.

Centrax were particularly commended for: Power Output, Price of equipment versus performance, Customer service, Technical Know-how and Cost of service. 

Peter Robinson, left, General Manager, Customer Support is congratulated by Colin O'Hanlon, who is the Frost and Sullivan Research Analyst.